Privacy Policy

Last updated: 1 January 2025

Potence Controls Private Limited ("Potence Controls", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us through this website (potencecontrols.com) and our other communication channels. This Privacy Policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Contact information: name, email address, phone number, company name, designation
• Enquiry details: application requirements, project scope, technical specifications you share
• Career applications: CV, work history, references
• Website usage data: IP address, browser type, pages visited, time on site (via standard web analytics)

2. How We Use Your Information

• To respond to your enquiries and provide quotations
• To deliver products and services you have requested
• To send relevant product updates, technical literature, or marketing communications (only if you opt in)
• To process job applications
• To improve our website and services
• To comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it with:

• Authorized employees and consultants who need it to deliver our services
• Logistics partners or installation service providers (with the minimum information needed)
• Regulatory authorities if required by law

4. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, or disclosure. However, no system is 100% secure; we cannot guarantee absolute security of data transmitted over the internet.

5. Cookies & Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand visitor behavior and improve user experience. You can disable cookies in your browser settings, though some site features may not work as expected.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Withdraw consent for marketing communications at any time
• Lodge a complaint with relevant data protection authorities

To exercise any of these rights, please email [email protected].

7. Retention

We retain personal information only for as long as needed to fulfill the purpose for which it was collected, or as required by law.

8. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact:
Potence Controls Pvt Ltd
Plot No. R959, TTC Industrial Area, Thane-Belapur Road, Rabale, Navi Mumbai – 400701
Email: [email protected] · Phone: +91 22-61910900

This is a standard privacy policy template. Please have it reviewed by your legal counsel before publishing, especially to ensure compliance with India's Digital Personal Data Protection Act (DPDPA) 2023 and any GDPR requirements if you have EU customers.